Help Guide

Downloand The User Guide: Click Here

What system requirements are needed to view this site?

Browser Requirements:

  • This web site works best with Internet Explorer 5.0 and above, Netscape 6.0 and above and AOL 6.0 through AOL 9.0.
  • The browser must have Javascript enabled.

System Requirements:

  • We recommend a computer with an operating system of Microsoft Windows 98, ME, 2000 or XP and Macinitosh 10 or greater.

Video Requirements:

  • Although the site can be viewed at 640x480 monitor resolution we recommend 800x600 or greater for optimum viewing clarity.
  • A color depth of 16 bit, 24 bit or 32 bit is desired.

Connection Requirements:

  • A dial-up modem connection of 56k is suitable.
  • Broadband connections such as Cable or DSL will allow for faster web page downloads.

What do I do if I encounter an error message?

Record the error message and retry the operation where the error occurred. If the error persists then plesae contact your AE.

Is my information being used on the web site secure?

Yes, we use SSL (secure socket layer) technology to ensure your information is encrypted and cannot be accessed by anyone except an authorized employee. For more information regarding this please refer to our "Privacy Policy" which is available on the web site.

How do I change or modify my account?

Most account information can be changed via the "Profile" feature in the Broker Web Portal. All other requests should be handled through your Account Executive.

How do I print documents or web pages?

Simply select the "print" option from your browser menu or the printer "icon" from the toolbar. Also, some browsers may require you to adjust your "page margins" in order to avoid some contents of the page being cut off.

Ready To Get Started
Register today and you start sending loans to Village Wholesale Lending right now. It's hassle-free, with no obligation, and your privacy and security are assured. Still have questions?
Call us toll-free at
1-800-496-7136,
or Contact Us online.